UK STANDARD RANGE – FREQUENTLY ASKED QUESTIONS

We are SMC Meljac the UK’s leading distributor of Meljac switch plates and products. We get asked many questions regarding the Meljac range and so have collated a few commonly asked questions below that may be of help. If your question is not answered below please feel free to contract us using our enquiry form.

Can the keypads be lacquered?

Yes, the keypads are available in a lacquered or unlaquered finish on request.

What is the lead time on products?

Currently 8-12 weeks

Can I see a sample?

A wide range of samples are available in our office in Clapham. We also have some items available on short term loan on request.

Can you make a bespoke cover for an alarm keypad

Yes, but this is a bespoke item and would need to be designed if it is for one we haven’t done befor

Can you make a bespoke cover for a panic button?

Yes, but this is a bespoke item and would need to be designed if it is for one we haven’t done before.

Do the Meljac products fit in to a standard UK backbox?

Most keypads and sockets fit in to a UK backbox but we recommend this is specified with a depth of 47mm min. Please confirm backbox requirements when you place your order.

If using MELJAC with a home automation or lighting control system you may require a backbox deeper than 47mm – click here for more info.

Do the keypads work with low voltage control systems such as Crestron, AMX & KNX

Yes but an interface unit is typically required to do this – click here for more info

Do you have sockets which match the lighting keypads?

Yes, low level sockets can be purchased to match the lighting keypads.

Are other products available to match the Meljac sockets and faceplates?

We do have the option of some bespoke items. Please contact us about your requirements.

Can I have screwless sockets

No.

Can you engrave the face plates?

Yes – text and icons can be engraved. Engraving will increase the lead time.

Read more about engraving here.

What finish options are available for push buttons and toggle switches?

As standard MELJAC switch plates with cool finishes (e.g. chrome, nickel, gunmetal) are supplied with chrome push and switch mechanisms. MELJAC switch plates with warm finishes (e.g. brass and bronze) are supplied with golden push and switch mechanisms.

For an additional cost push and toggle mechanisms can be supplied in a finish to match the faceplate – contact us for more details. Custom finishes for push and toggle mechanisms will increase lead time.

Do the backboxes need to be installed perfectly level?

Yes, backboxes must be installed perfectly level. MELJAC faceplates fasten directly into the box so there is no way to level the plate once the box is installed.

Can I use MELJAC with a lighting control system such as Lutron?

Yes but an interface unit is typically required to do this – click here for more info

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